We pull all of our Online Purchases from our St. Albert/Sherwood Park Locations and require 24 hours to confirm the status & condition of your purchase. We strive to keep the website's inventory updated at all times, but item availability is NOT guaranteed. If an item is sold out, you will be notified via email and given your options or your credit card will be refunded.
BOXING DAY/WEEK RETURN POLICY: Due to the deep discounts on boxing day, full refunds will not be given on items returned that were purchased on Boxing Day or during Boxing Week. Policy is exchange or store credit in the form of an online or in store gift card for the amount of the return.
Purchases Made in Store: Exchange or Store Credit within 10 days of purchase.
For Online Purchases:
We will gladly accept returns of regularly priced merchandise for exchange, store credit or a full refund within 14 days of receiving your order. Items discounted greater than 15% can be exchanged or returned for store credit. Item must be in an unworn condition with tags securely attached. Any items without original tags or receipt will not be accepted. If you would like to return in-store please email firstname.lastname@example.org or bring your order into one of our physical locations.
* HOLIDAY EXCHANGE POLICY *
REFUND UNTIL JAN. 12, 2021
FOR HOLIDAY PURCHASES
MAIL RETURNS TO:
Bella Maas Boutique
11 Athabascan Ave #168
Sherwood Park, AB
Attn: Returns #(order number)
The customer is responsible for any shipping charges and we require that you insure the package. We will not be responsible for the cost of any lost packages. Original shipping charges will not be refunded.
All Sale items are final and we do not offer price adjustments.
Bodysuits and intimates are FINAL SALE.
Purchases with a USA Address are Final Sale.
Thanks for shopping Bella Maas Boutique
Now get out there and be your awesome self!