The Nitty Gritty - Shipping, Details + Return Policy

We pull all of our Online Purchases from our St. Albert/Sherwood Park Locations and require 24 hours to confirm the status & condition of your purchase. We strive to keep the website's inventory updated at all times, but item availability is NOT guaranteed. If an item is sold out, you will be notified via email and given your options or your credit card will be refunded.

Purchases Made in Store: Exchange or Store Credit within 10 days of purchase.

For Online Purchases: Please contact us at for return instructions or bring in to one of our stores along with your emailed receipt, within 10 days from delivery of your item. You may drop off your returns to a Bella Maas store however your refund can not be processed in-store, and it will be completed within 48 hours. You will be notified via email once your refund has been processed. Original Shipping Fees are non-refundable, however we cover the cost of return shipping on items for returns and exchanges as well as the cost of sending you a new size (if available).

All items must be UNWORN and have ORIGINAL tags attached.


Purchases with a USA Address are Final Sale.

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